University Of Phoenix
University Of Phoenix Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
University Of Phoenix has 1.3 star rating based on 61 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Flexible, Challenging coursework, Format and ease of use on website.
Cons: Management, How they keep your excess funds, How they refuse to disburse students money.Recent recommendations regarding this business are as follows: "stay away!", "Stay away", "If you decide to take this road then make sure you stick with it cause this university is worth the hard work. IF you out your trust in them, then they will get you to the end goal.", "Readdress reviews before attending this school and look at their rating.", "Don’t go".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
University Of Phoenix has 1.3 star rating based on 61 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Flexible, Challenging coursework, Format and ease of use on website.
Cons: Management, How they keep your excess funds, How they refuse to disburse students money.Recent recommendations regarding this business are as follows: "stay away!", "Stay away", "If you decide to take this road then make sure you stick with it cause this university is worth the hard work. IF you out your trust in them, then they will get you to the end goal.", "Readdress reviews before attending this school and look at their rating.", "Don’t go".
Most users ask University Of Phoenix for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
I hop it's solved my problem
My telegram use numbers is banned pls help me what can I do it's important for me how can registered account in another way
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My telegram numbers is banned pls help me what is problem in my numbers 098794**** and telegram youser name is kad3677
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not go with there doctoral program
The instructors do not care about feedback from students at all. I had an instructor who was totally unfair with my grade. She gave me a C+, dropping my GPA from 3.84 to 2.56.
Preferred solution: Full refund
User's recommendation: stay away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCurrent Student
I honestly didn't know that this page was actually a thing. I am currently a student at the UOP.
After reading some of these reviews I have to ask are ya'll attending/attended the same University as me? This school is amazing. Not only does this school care about their students but the academic team is there for me every step of the way. I have not had one issue with them here.
My disbursements are always right on time. My professors are always there when I send an email or text to them. If I do not understand something, my instructor takes the time to actually explain it and do whatever I need to actually get it. I have worked hard and I have to say I have nothing to complain about here.
The university holds you accountable and expects you to put your work in to make sure that you are doing the work and deserve what you are working on. You can not expect to enroll here and do nothing and graduate.
You really have to put your all in. So if you can not do that and you can't make it the whole way then maybe this school is not for you.
Preferred solution: Nothing, I just want people to know that this University is a good school and they care about their students.
User's recommendation: If you decide to take this road then make sure you stick with it cause this university is worth the hard work. IF you out your trust in them, then they will get you to the end goal..
Save yourself
Bottom line: all that matters is money. Short of incorrect or partly incomplete submissions, the repeated suggestion was made to give everyone As.
Instructors who gave all As were promoted, retained, praised and/or given good annual reviews. The degrees really do mean nothing or very little as a result.
User's recommendation: Stay away
Does not release excess funds in time allotted
In August 2022 The University of Phoenix received funds to cover my classes. Here we are in October, and they still have not released my excess funds.
Since then, I have received more funds and those to have not been processed. They say it is a system error that did not generate the debit memo. If it is true, then someone should be monitoring this. Now they say someone will review my account and issue the debit memo.
If the account had not been reviewed, how would the system generate the debit memo?
They are not following the guidelines for releasing of funds, which makes me wonder if they are capable of handling student finances. They only part they get right is keeping the funds.
- Inconsistency
- Carelessness
Preferred solution: Excess funds delivered
User's recommendation: Readdress reviews before attending this school and look at their rating.
Current student that can’t get help
You guys do not support current students. We have a group project due to that no one can figure out how to complete the group review.
Thanks for the promised support. Really really sad! I am recommending people not attend your university. Step it up!
You promised me more.
Apparently once I pay I dont matter! Yes that is a statement and accusation!!
- Whole process
Preferred solution: Let the company propose a solution
User's recommendation: Don’t go
Transparency
No one can figure out what you guys want. When we ask professors they act like we cannot read.
Your assignments and worksheets are not clear. I deserve a clarification as a paying student. I have spent over $10,000 dollars already. I have not learned anything but how to do a PowerPoint and guess at what is expected of me.
This is a sad program that needs revamping and some help. I know you think the students figure if out the process is part of it, but this is crazy.
Preferred solution: Deliver product or service ordered
I have no complaints just trying to get some help with completing my FASFA application
I do not have any complaint Im only trying to get assistance with completing my FASFA application my problem is when I put into my social in and cant get any further Im just needing assistance with completing my FASFA application
Preferred solution: Assistance with my FASFA application
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Burleson, TexasTranscripts
I need to get an official transcript mailed directly to a potential employer. How do I do that? They want the transcript in a sealed envelope directly to them.
Preferred solution: See details provided
I need my taxes I’m Quarantine for the coronavirus somebody go to work hey I really need that money to pay my bill I am really sick and they were testing in 14 days I’m on quarantine already
I want my tax check I've Been exposed to the coronavirus and I need the money I've already told him I was applying for disability so I was waiting for the papers and she said my lawn to be taken offQuarantine for the coronavirus somebody go to work hey I really need that money to pay my bill I am really sick and they were testing in 14 days Im on quarantine already so please dont take it I heard the school cant take the check this year like last year but I still havent gotten mine so I thought maybe yall got it and I need it send to 204 Phritz street Laurinburg, NC 28352
Preferred solution: Full refund
I was scammed
Why are the loans for students who attended between 2010-**** not being forgiven as well? I was scammed by the same deceptive practices when I met with an adviser in 2010.
I was told UOP was "working with" major companies like Yahoo and MGM, Adobe, and Microsoft, etc. and if I maintained a high gpa and remained in good standing, I would be put into a "graduate pool" with these companies HR people for selection into positions with these major companies. There was no graduate pool and there were no agreements with these companies. So, because I was told this in person, while being pressured to apply for aid and loans, I do not qualify for loan forgiveness because the commercials weren't running yet?
I have a Masters Degree that isn't worth the paper it's printed on, a job that requires only a High School Diploma, and 52k in student loan debt. Thanks UOP.
- It is a scam
Preferred solution: Full refund
User's recommendation: Do not take classes here
Stay away there are legitimate schools go to the US Dept Of Education for guidance
I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix University. I applied completed the application with UOP and was told that I needed to change my High School information to graduated since I did not have a high school diploma.
I did that and was approved. They walked me through what I needed to do. I started classes but got no support from professors. Had one trainer who was rude and asked me if I could read.
This was in 2007-**** and a lot of the issues I don't remember but I remember that. Although even without the support of the educators I still held a 3.8 GPA and it dropped from 4.0 due to that one female professor who gave me a 0 on a project for not turning it in and I had proof that I did submit it. She would not even discuss looking for it, offered no feedback other than I was out of luck. It was after that I dropped out.
Then I got a letter they added 4200 plus to what I owed and said I had to pay them directly not even sure what that was for since it was at the end of a semester. Then a long time later I started getting letters about the student loans and I saw the 4200 was added as a separate loan. I know I made numerous calls at the time to a company called ACS and the University and got know where. ACS also had a lot of misinformation and I decided 4 years ago to ask Great Lakes to buy it out and consolidate the 2 loans that had been split.
I have been financially wiped out providing home hospice care for my aged and ailing mother from 2010 till she passed away in 2017. I still have not recovered and have been on a forgiveness plan with Great Lakes with interest continuing to accrue. I am 60 years old and have no idea where I would get this money. In addition, that partial time at University of Phoenix did nothing to benefit me at all employment wise.
Was a waste of time and money.
It is only now I was told about all the complaints about UOP I was shocked actually that the issues the same and similar to mine have been consistent with them from when I first got involved with them. I don't understand why nothing can be done. There has to be an issue with so many complaints over the course of more than 12 years in numerous states.
Why is no one looking into this.? People are incurring tens of thousands of dollars in lifelong debt and getting little to nothing, that a University is being well paid for, out if it.
- Buyer beware should be their motto
Preferred solution: To wipe out the debt since there was little service provided or any benefit to me
Universities, Colleges and Schools Expert Talks
Save your money and go back to elementary school
I quit because it was a giant waste of money. It is essentially a glorfied elementary school.
Thousands of dollars and they want to teach you how to write a dam check. That was the final straw for me because I suddenly realized they were filling the courses with fluff and filler in order to bleed you out of almost a year in loans and you learn nothing. If you never attended junior high or elementary school then this place is for you. They will teach you all kinds of writing all of which is useless since NO ONE in the real world writes in APA standard, and you will learn how to write a check and balance a checkbook, something i learned in 5th grade.
Save your money and go elsewhere. Spent a year chasing an IT degree and never did learn a single thing about IT.
Oh and lets not forget you are paying them to have other students teach the classes not even a real teacher instead you get a student that still hasn't even finished school themselves. They must save a bundle on payroll ripping people off this way.
- Flexibility
- All the irrelavant info your forced to pay for
- Irrelavant info your forced to pay for like how to write a check
Preferred solution: Let the company propose a solution
Rip off
Daughter returning to college...her university of Phoenix AS degree is not worth the paper it’s printed on. She has to start all over.
Out major $$ in student loans for a worthless “education”. What a scam!!!
Financial Aid Disaster
If you are smart, you will not attend this "university". I have been to a university before, online and on campus, and my experience with financial aid has never been this horrific.
1st of all, lets speak on the cost difference, OUCH! It's bad enough that the school is mega pricey, but your 1st 3 classes are irrelevant, yet costly. If you feel it's necessary to educate me about how to be an online student, do it for free! 2nd, the financial aid office is full of *** that are given a list of things to say when asked specific questions.
No details or anything remotely close to actual help. I started school in March. Here it is almost June and my pell grant JUST posted to my account a MONTH after my loans posted. Now they're saying I must wait an additional 2 weeks for them to release the excess funds THEN another 3 to 5 days for it to be released to my checking account.
I am not understanding why their process is so much more difficult than everyone elses. This will be my 1st and last year in this school.
It is way too expensive for them to move this slow. I do not appreciate the lack of urgency & I cannot wait to transfer!!!!!
- Fact that i can transfer in january
- Lack of urgency
- Price
- Being lied to
About
University of Phoenix is an educational institution designed for instruction, examination of students in many branches of advanced learning, conferring degrees in various faculties. University Headquarters are located in Phoenix, Arizona. University offers comfortable campus locations. The university provides to get a college degree attending classes on campus and offers a number of online degree programs. These programs cover fields such as managements, business, communications, law, education, general studies, health care, human services, and many others. University of Phoenix is a National Foster Parent Association partner. The university has its own Research Center. University of Phoenix provides from associate's to doctoral degree programs.
University Of Phoenix is ranked 94 out of 1269 in Universities, Colleges and Schools category
USA
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LOL... A "doctoral candidate" who doesn't know the difference between there and their. They'll let anyone into this program as long as they have money.