Customer service
Product or Service Quality

I'm in class 2 and my FA is being held and I'm being told it has to be review for a program change, they have to make sure I was awarded the correct amount???? This is crazy, it should have been addressed prior to me starting school.

UOP is trying to make certain students attend by not giving them FA within the 14 days they are suppose to. Funds are to be disburse in student's accounts once awarded to pay their tuition then anything over be mailed.

If you leave before, they say you will owe the school, this is a very unethical, shady tactic and I will be withdrawing Monday 3/5/2018. I'll go to a school that isn't playing games and have competent advisors.

Product or Service Mentioned: University Of Phoenix Financial Aid Service.

Reason of review: Holding FA.

I didn't like: Whole process.

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