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Contact University Of Phoenix Customer Service

University Of Phoenix Phone Numbers and Emails

Toll-Free Number:

  • (866) 766-0766
Call customer service
Send Message

Customer Service:

  • (602) 557-5566
  • (844) 937-8679
  • (800) 866-3919
  • (800) 795-2586
  • (202) 887-6791
  • (800) 410-5295
  • (866) 320-2817
  • (602) 557-3391
  • (602) 308-7402
  • (888) 357-7332
  • (888) 310-9569

Accessibility:

  • (602) 387-9936
    504 Coordinator

Legal:

  • (602) 557-1661
    DMCA Inquiries

Media:

  • (602) 254-0086

Technical Support:

  • (877) 832-4867

University Of Phoenix Emails:

Accessibility
504 Coordinator
Customer Service
Legal
Copyright Infringement Inquiries
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More phone numbers and emails Less phone numbers and emails

How to Contact University of Phoenix Customer Service?

Most Popular Number:

(866) 766-0766
Total calls: 91 Issues resolved: 5 Last call: Nov 17, 2024
author avatar
PissedConsumer Reporter

The University of Phoenix phone number for general inquiries is (866) 766-0766, operational for U.S. customers. The tech support can be reached at (877) 832-4867. This line is available 24/7 to assist with any technical issues students may have with their online learning platform. The University of Phoenix aims to respond to all inquiries as quickly as possible. Please note that the response time may vary depending on the nature and complexity of the issue. Remember to consider the time zone; Phoenix, Arizona operates on Mountain Standard Time (MST).

The University of Phoenix headquarters is located at 4025 S. Riverpoint Parkway, Phoenix, Arizona, 85040, United States. This is the address that can be used for any official correspondence. If you're planning to visit the campus, it's advisable to call ahead to ensure you have the correct directions and information about any potential visitor restrictions or guidelines. When planning to send letters of complaint and questions, keep in mind that the University of Phoenix mailing address operates on Mountain Standard Time (MST), which is listed above, and is handled accordingly.

The university doesn't have a public email address for questions and answers. To reach out to the University of Phoenix tech support team by email, you can log in to your student account, click on the "Help" button at the top of the page, then select the "Contact Us" option. From there, you can choose the option to send an email to the University of Phoenix's customer service team and fill out the online form with your inquiry or issue. You can also use a special web form, available for everyone on the website.

University Of Phoenix Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call University Of Phoenix is 8667660766. 72% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 3 minutes.

  • People call University Of Phoenix mainly because of request for information, product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

University Of Phoenix Website:

University Of Phoenix Help Center:

Corporate Office Address:

University of Phoenix
4025 S. Riverpoint Parkway
Phoenix, Arizona 85040
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 5 am - 7 pm MST

Friday: 5 am - 5 pm MST

Saturday: 6 am - 5 pm MST

Sunday: 12 pm - 4 pm MST


Other Location:

1625 West Fountainhead Parkway,

Tempe, AZ 85282-2371

More contact details

Fax:

+1 (602) 557 3015

University Of Phoenix Rating Based on 61 Reviews

Rating details

1.3
more details
Product or Service Quality
Customer service
Price Affordability
Value for money

Rating stats

Rating trend

Summary of University Of Phoenix Customer Service Calls

127 TOTAL
CALLS
02:36 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call University Of Phoenix?

Request for Information Question:

  • “To learn how to start paying back this loan”
  • “Transcripts information”
  • “Trying to find out about a balance”

Product/ Service Question:

  • “Complaint”
  • “Can't access my email and change telephone number”
  • “Increase loan amount”

Payments and Charges Question:

  • “Pay bill”
  • “Bill”
  • “Payment plan”

Account Question:

  • “Accounts”
  • “Log in questions”
  • “I can not login”

Employment Question:

  • “So they help graduates with employment”
  • “Former employee looking for info on past employment”
  • “My finachel aid posted but i dodnt get paid due to grades”

Website/ Application Question:

  • “Can't get in website”
  • “Down site”
  • “Website won't let me login”

Staff Question:

  • “Student services”
  • “Customer service”

Return/ Replace Question:

  • “Change address”

Other Question:

  • “Out of date computer”
  • “Trying to finish up admissions”
  • “Accommodations”

Compare University Of Phoenix Customer Service To

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