CommentMy credits did not transfer until 3 weeks into the class only to find out that half transferred. My financial did not exist when I phoned Bank of America. Bank of America said that I did not have an account with them.
The financial aid person at University of Phoenix procrastinated phoning me to inform me of my financial aid until the day my first class started. I found out then that the school holds funds until half way into the first class. It is held in their in-house financial aid department.
I asked for their corriculum information and I never got an answer. I found out two weeks into the class that each class has a team project. I enrolled in their online class program because of a busy work and family schedule only to find out that their are team projects for every class involving students from different timezones and different levels of learning. I found myself "babysitting" a student regarding this team project only because I wanted to ensure that I would have a good grade and did not want him to influence my grade.
This school is a scam by not giving information up front, no return calls, and very vague information.
My financial advisor is never there and does not return calls. When I received my one and only email from her, it did not give me my financial aid information but instead gave me the financial aid process including possible pell grant information. My financial aid was in place. I never did get my financial aid information from her.
I can go on and on.
Carol
 Comments (8) |  |
| 1. Written by Dedicated student, on 20-08-2009 22:00 RE: Written by disappointed, on 15-08-2009 15:43 "Wait until you graduate and no one will hire you because they don't believe U of P is accredited" Response: Then the employer is sadly misinformed and I would question the employer's professionalism and my desire to work there. |
| 2. Written by Jeff, on 15-08-2009 16:51 The UOP has always been upfront regarding their expectations from me. I will agree a class can become very strssful when team members do not pull their share of the project. This happens everyday in the real business world. The only difference is you can put your foot up an employees' *** for not pulling their load, you can't do that in a UOP class. Past professors at UOP told me that participation, including a lack of, is taken into consideration when giving a slacker a final grade. Overall, my experience with UOP has been excellent. I have a great Academic Counselor and Financial Advisor. Maybe I am lucky, if I could only win the mega-millions.  |
| 3. Written by disappointed, on 15-08-2009 15:43 Wait until you graduate and no one will hire you because they don't believe U of P is accredited |
| 4. Written by Liz, on 31-05-2009 12:07 To the original poster: I used to work for UOP as an enrollment counselor for two years and it seems like you are slightly misinformed on how financial aid at any university works. When you select financial aid as your payment option, you have to select a lender. In your case you chose Bank of America. You could have chosen Bank One, Chase, Wachovia, etc. When you select your lender, you do not have an account at that bank, they are just lending money to the school on your behalf to help you pay tuition. This happens whether you attend UOP or Harvard. This is the process for the federal student loan program period. This is how it works: You select a lender. The lender approves your loan based on the fact that you are in enrolled in school (in your case, you were enrolled full-time because all UOP students are full-time because of the amount of credits you complete at the end of an academic year, which is 24). The lender does not look at your credit nor do they create an account for you at their bank because chances are, they are going to probably sell your loan before you go into repayment status anyway. So, the lender sends your school the money. The lender (and the US Dept of Education) also puts stipulations on that money: You (the student) must meet certain criteria in order to receive the money. That means they tell the school that the student has to 1) be in class before the school can give you the money, and 2) the student has to complete a minimum of 60% of their academic year in order to keep the money. Now, keep in mind that an academic year is 8 classes (or 24 credit hours) for full-time status, the same as other schools. If you went to Ohio State University as a full time student, you would probably take 4 classes each semester (or 12 credit hours), thus completing 8 classes (24 credit hours) in an academic year. I hope that make sense. So, if you don't complete at least 60% of your academic year (and by complete, you must not only take the class, but you must pass it) the school is required by the US Dept of Education to send that loan money back to the lender, because you didn't keep up your end of the bargain, so to speak. Believe it or not, this information is part of the admissions process and in order to get into class you had to acknowledge that you understood this. But most people don't take the time to read all of that small print, because it's a lot, so they just click "I accept" and go on to the next section. This happens all the time to students at UOP because it's a complicated process and many Enrollment and finance counselors do not want to take the time to make their students understand this. So many people think that the school is doing something wrong, when it's just that the school has found a way to bend the rules to their favor. I hope this clears things up for you, and I'm sorry that happened to you, but I heard that story so many times, and I've had to explain this so many times to people. |
5. Written by Marie, on 23-04-2009 10:28  In my experience UOP is one of the best online schools customer service wise...all my instructors, advisors, everyone I spoke was nothing but helpful. When they said something would be done in a certain timeframe it was done. |
| 6. Written by Linda, on 23-04-2009 10:01 I am now enrolled in classes at UOP and its very stressful. I have a buisness class that I hate and this is my second time taking it. They dropped my classes the first time because of attendance but I dont know how when I do my work in advance which the teacher prefer you to do. So I figured if I have the course syallbus why not do the assignments early but when you do it early, you still have to log on to sign it for the week. Omg! I also received an out of pocket bill for failing the class. Now I am taking it again and this teacher is a mess. I am the first one in class to log in and complete the discussion questions and assignments but the work is never enough for her. I am so sick of this school. |
| 7. Written by Marie, on 23-04-2009 02:17 It has been almost six months and after many phone calls and e-mails they are just now figuring out my financial aid! |
| 8. Written by Alexxa, on 23-04-2009 02:16 I also have had very bad experiences with university of phoenix. Among other things I took a class where I did not get any credit for a late assignment when the policy is to lose 10% each day up to 4 days. Then had several team assignments with a team who decided to have an incompetent team leader who turned in an assignment without the team double checking and we got a horrible score which was enough points for me to not pass. My academic counselor said we would do a grade grievence as soon as the grade posted but then I got a new academic counselor. I contacted her several times and in the end by the time she gave me any information it was too late to do the grievence and I had to retake the class. Now, I cannot take anymore classes because they want me to pay $1500 for the class I did not pass. There have been many more issues with this school but this situation was horrible. I even asked for an incomplete as I had a death in the family and was only a few points from passing like maybe 5! They would not do it! |
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