University Of Phoenix Complaints and Reviews

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  • Customers like
    • Flexible2
    • Challenging coursework1
    • Format and ease of use on website1
  • Customers don't like
    • How they keep your excess funds3
    • Management2
    • Reputation2

  • Jul 18
  • Education
  • Discovery Bay, California
  • University Of Phoenix Staff
  • 1
  • 1
  • 51
  • REVIEW RATING 4/5

I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm... He called 10:40, I was busy... I called him he did not take the call and then I called again on... Read more

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I started taking classes at University of Phoenix in December 05 graduated in May 2010 with a degree in business management. The counselors told me that type of degree would open plenty of doors for me it has been 5 yrs & $65,000 since graduating; the degree has not helped me not only get a better paying job nor a promotion at my current employer. Please help walkercynthia14@yahoo.com Add comment

  • Jul 09
  • Education
  • Fredericksburg, Virginia
  • 1
  • 1
  • 61
  • REVIEW RATING 4/5

Biggest financial regret. Economically crippling. I went to UoP 2009-2011 (2 years) and I owe over $52k. I got a Masters but never found work to match the degree afterwards. UoP claimed to help students find work however no one would help me. The experience was just a cumbersome run around. I was a very low income, single mother of 2 when I earned my Masters, this was supposed to help lift my... Read more

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  • Jul 01
  • Colleges and Universities
  • Dallas, Texas
  • University Of Phoenix Bachelors Degree Program
  • 2
  • 2
  • 71
  • REVIEW RATING 4/5

I just got my bachelors and it says I owe 62,000$. How in the *** do i owe that much??? Somethings wrong. I did what they asked and it seems like they lead me in the wrong direction, and now I'm so far in debt I cannot buy my house. Never will I go to a school like this or recommend it to anybody. I'm going to try to get the total lowered, any suggestions how I can?? I wonder if they were... Read more

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I am a veteran Nelnet paid ALL my school loans Phoenix University wants me to pay $500 because I moved from El Paso Texas to Clarksville TN and have not started classes!!! Add comment

This university is a scam! Received award letters but I have yet to receive any refunds! My financial aid counselor is the biggest racist lier! I hate this school! Add comment

  • May 03
  • Colleges and Universities
  • Petition
  • 1
  • 1
  • 161
  • REVIEW RATING 4/5

The University of Phoenix are using student’s financial aid, student loans, and hard working money on advertisement. The University of Phoenix lacks professionalism and ethical practice. We the "students" are struggling to get our education and is requesting to voice our concerns and complaints today. Many of us worked hard and have a family, and yet being abused and mistreated by the University... Read more

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  • Apr 30
  • Education
  • San Jose, California
  • Teaching Program
  • 5
  • 5
  • 157
  • REVIEW RATING 4/5

I tried to get my teaching credential through UOP. After taking classes for a year, they did not find me a student teaching position. Two schools backed out saying they did not have an agreement with UOP. UOP assured me they did but NEVER would give me proof. Plus, after talking to principals, I found my chances of being hired were slim and/or none. No one trusts UOP. I should not have... Read more

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  • Apr 30
  • Colleges and Universities
  • San Diego, California
  • 268
  • REVIEW RATING 4/5

Dear Tim Slottow President, University of Phoenix I am a recent graduate from the University of Phoenix (UOPx). I earned a Master of Business Administration (MBA) degree with a concentration in accounting, class of 2014. Prior to attending the university I had doubts, but the curriculum has proven to be thorough and efficient in comparison with traditional universities. I only wish UOPx could... Read more

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  • Apr 15
  • Colleges and Universities
  • Pennsylvania, United States
  • Online Education
  • 1
  • 1
  • 135
  • REVIEW RATING 4/5

If you attend here expect no excess funds and higher priced than any other online colleges. They tell you weekly that more and more charges are being added to your account and when you do have excess funds they feed you lines of lies and you never receive them. I did 10 weeks and have dropped out TONIGHT after 2 months of them holding my excess funds for NUMEROUS reasons. I feel they are scamming... Read more

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